Refund policy

Refund Policy

Thank you for choosing our products. Please read our refund policy carefully:

- All sales are FINAL at this time.
- We do not accept returns, refunds, or cancellations.
- We are not liable for any lost or stolen packages. Your products will be shipped with tracking.
- Any lost or stolen packages must be tracked and resolved through the shipping provider.

Damages and Issues:

Please inspect your order upon receipt. If you find that the item is defective, damaged, or incorrect, please contact us immediately. This will allow us to evaluate the issue and take the necessary steps to make it right.

You can contact us at:
BlackGumStore@gmail.com

Before returning any damaged, defective, or incorrect item, please ensure you have obtained an authorization number. Unauthorized shipments will not be accepted, and we will not be liable for any unauthorized returns.